Terms & Conditions

These are the terms and conditions for the Stateside Fresh Quality Meats Website at www.statesidemeats.co.uk By accessing this site you agree to be bound by these terms and conditions. We may update these Terms and Conditions from time to time, please check regularly for updated Terms & Conditions. Any changes will apply to the use of the statesidemeats.co.uk website after we have given notice. 
If you do not wish to accept the Terms and Conditions you should not use the statesidemeats.co.uk website.

If you use the website after the changes comes into effect, your use of the website indicates your agreement to be bound by the new Terms and Conditions.

Charges;

We are only able to deliver to mainland UK addresses at the moment and a delivery charge of £7.90 applies for all orders.
Collection in person can be arranged by telephoning your order on 01299 877180 or email: info@statesidemeats.co.uk
Registration

To register a customer account on www.statesidemeats.co.uk you must be over eighteen (18) years of age.
You must ensure that the details provided by you on registration or at any time are correct and complete.
You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.
We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

When you register your details, you will automatically be added into our mailing list. If you decide you do not wish to receive our mailings, please contact us to be removed from our mailing list.
Each registration is for a single user only. We do not permit you to share your user name and password with any other person.
Responsibility for the security of any passwords issued rests with you and you will be responsible for all activities and orders that occur or are submitted under your password.
If you know or suspect that someone else knows your password you should notify us by contacting us immediately.

Variation;

We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

Entire agreement;

These terms and conditions, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Exclusion of Services

The services provided by the www.statesidemeats.co.uk website do not include the provision of computer or other necessary equipment or software to access the alexmitchellbutchers.com website. To use the alexmitchellbutchers.com site you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.

Pricing

Where applicable, all our prices include VAT at the current rates. We always endeavour to provide you with consistency of cuts, weights and sizes. Since our butchers cut our meat by hand, they may have to cut slightly over or under your ordered weight in order to ensure you get the best quality. We will aim to get the final order as close to your required weight and price according.
Market prices may fluctuate, therefore, our prices are reviewed from time to time as we consider necessary.

Ordering

You are deemed to place an order with us by completing our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

Our acceptance of an order takes place when you agree to our terms and conditions and submit the order and we receive payment confirmation from our Payment Gateway. We will issue a refund when we have been notified that your order has been declined or we are unable to supply.

Please note that if your payment method is declined by our Payment Gateway, your order will not be accepted by us.

All offers are subject to availability and while stocks last.

We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.

Delivery

You must ensure that either you or your representative, whom you authorize to sign on your behalf upon delivery of your order, is at your nominated delivery address.

If for any reason you or your representative is unable to be present at the delivery address, you must contact our online ordering department by email at info@statesidemeats.co.uk by 5pm on the day before delivery, or by telephone on 01299 877180.
If we are unable to deliver to you, due to you or your representative not being present or available at the agreed delivery address, we reserve the right to withhold a non-refundable failed delivery fee, which can be up to 50% of the order value.
Please note that delivery is only completed when your order is handed over to you or your representative in person by us and signed for. This means that we are unable to leave your order anywhere else, for example in a garage or wheelie bin etc
A delivery charge may apply to your order, depending on your postcode and value of your order. The charge is subject to any special offer we may apply and may change at any time.
On the occasion that severe weather is adversely affecting deliveries, you may be required to collect your order.

Cancellation and Returns Policy

If you wish to cancel all or part of your order, you must notify us by email to info@statesidemeats.co.uk before 12pm on the day prior to your delivery day. Where certain items in your order were ordered or made especially for you, we reserve the right to withhold a 50% non-refundable deposit on each of those items.

Any costs of returning goods to us shall be borne by you.

Upon receipt of any returned goods, which we have agreed to accept back, we will give you a full refund of the amount paid for such goods, or an exchange credit as required.

The right to return goods will not apply in the following circumstances: –
(a) in the event that the product has been used
(b) to any products that by their nature have a limited lifespan, such as fresh food
The provisions of this clause do not affect your statutory rights.

Licence;

Material content from this website cannot be modified or used in any way what so ever. All graphics, photo’s and copyright material remain the property of Stateside Fresh Quality Meats.

Accessibility

We endeavour to ensure that this website is normally available 24 hours a day, however, access to this website may be temporarilty suspended without notice in the event of system failure, or when essential maintenance is required. We will not be liable if for any reason this website is unavailable at any time or for any period.
Links to and from third party websites

Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We do not constantly monitor all of these third party websites. We do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.

Limitations

Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to this website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

You may not misuse the Website (including, without limitation, by hacking).

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this clause.

Liability

We, any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.

Nothing in these Terms and Conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website, or the use by any other person using your registration details.

Disclaimer

While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material.
The material on this website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this website.

Law and jurisdiction;

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England

Special offers and Discounts

From time to time we may offer special offers and discounts on our products and services. Any such special offer or discount may only be applicable for a limited time as specified by us, and may be withdrawn by us at any time.

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